As a User I want to be able to click anywhere on the cards and go to the Take Action page so that it’s better optimised for click through to action..
Submitted by Ellie – GP NZ – JIRA item 2558
=== P4 TEAM UPDATE 08th April 2020 ==
Heatmap analysis results are now available –> See Jira – PLANET-4066
Discussion
Hey! We actually did have Take Action Covers clickable at first, but then users complained. The UX team changed the behavior due to it complicating the mobile users experience.
I can see how it would be annoying on touchscreens, while on most desktops it would be great behaviour. Maybe a difference between the two can be made?
Well, on desktop it was about forcing the user to a page as well. They couldn't navigate to tag pages or copy/paste the text of the covers. This complication was also considered when the UX decision to remove the behavior completely was made.
Might be interesting to run a heatmap for some weeks and see how many people click on the cards but not the button? My UX assumption would also be that people want to be able to click the whole card.
BUT If someone heatmaps it and proves that more desktop users do want to click the whole card, we will totally reevaluate! Just need the data to support the decision.
Hi Ellie, We are currently reviewing Take Action covers. I will let you know when we have a solution. Cheers Will